Privacy Policy

Parties:

You will be referred to throughout this Privacy Policy as (‘you” or “your”). Aligned Living will be referred to throughout as Aligned Living or (“us”, “we” or “our”).

Overview:

Aligned Living understands the importance people place on their personal information being collected. Personal information collected by us is treated with the appropriate degree of privacy and confidentiality.

This Privacy Policy is intended to provide you with a general explanation of how we may collect, store, use and disclose your personal information. This Privacy Policy should be read in conjunction with any other terms and conditions that appear in or are linked to the Aligned Living’s website.

Amending this Privacy Policy:

This Privacy Policy was last amended on 28 February 2024 and will be reviewed and updated from time to time to ensure that it reflects our current information handling practices and any relevant legislative changes. Aligned Living reserves the right to amend this Privacy Policy at any time, with such amendments to take effect from the date of publication of the amended policy on our website (alingedlivinghub.com).

Jurisdiction:

This Privacy Policy is subject to the laws of Australia. You submit to the exclusive jurisdiction of the courts of Australia. This applies regardless of your location when accessing our website or website content.

 GDPR:

In some circumstances, the European Union General Data Protection Regulation (GDPR) provides additional protection to individuals located in Europe. Where this is the case, there may be additional rights and remedies available to you under the GDPR if your personal information is handled in a manner inconsistent with that law.

Collection of information:

We may collect personal information that is reasonably necessary for, or directly related to, one or more of our services or activities; or because it is required under relevant law or regulation.

The purpose for which we collect personal information is to provide you the best service experience possible on our website.

The type of personal information we may collect includes your name, address, email address, subscription payment details.

This information is kept and treated as confidential information and will only be used by Aligned Living.  We do not share your information with third parties, unless we are permitted, or required to, by applicable law.

By using the site Aligned Living, you consent to the receipt of direct marketing material in the form of emails. The direct marketing material will include a simple means by which you can request not to receive further communications of this nature.

Storage of information:

We may store your information in hard copy or electronic format and keep it in a facility that is owned and operated by our service providers based in the USA. You consent to Aligned Living transferring your personal information to USA in the knowledge that if your personal information is mishandled in that jurisdiction, we disclaim responsibility, and you will not have remedy under Australian Law.Internet users:

If you access our website or social media sites, we may collect additional personal information about you including but not limited to your name, intellectual property address and domain name. Our website uses cookies. The main purpose of cookies is to identify users and to prepare customised web pages tailored to them. Cookies do not identify you personally, but they may link back to a database record about you. We use cookies to monitor usage of our website and to create a record of when you visit our website and what pages you view so that we may serve you more effectively. Our website may contain links to other websites. We are not responsible for the privacy practices of linked websites and linked websites which are not subject to our Privacy Policy.

How we deal with unsolicited information:

Sometimes we receive unsolicited information from individuals or from other sources. If we determine that we could not have collected the information for one or more of our functions or activities, we will take reasonably practicable steps to de-identify or destroy the information. Alternatively, we will take reasonable steps to protect the information from misuse or unauthorised disclosure. Disclosure of unsolicited information we hold may be carried out where required or permitted by law.

Complaint Procedure:

If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by management and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take the appropriate steps to rectify the problem.  If you remain dissatified with the outcome, you may refer the matter to the Office of the Australian Infomration Commissioner. 

Use and disclosure of personal information:

The personal information that we collect and hold about you depends on your interaction with us. Generally, we will only collect and hold your personal information where it is reasonably necessary for us to establish and/or maintain a relationship with you. We will use your personal information (including sensitive information) for the primary purpose it was collected, or if your personal information is to be used for a secondary purpose, it will be used:

• (i) to provide services to you;
• (ii) to facilitate our internal business operations;
• (iii) to advise you of the services we provide;
• (iv) to analyse our services and customer needs with a view to developing new or improved services; and/or
• (v) because disclosure or use is required or authorised by law.

 We do not sell personal information, and we do not provide your personal information to third parties unless one or more of the following situations apply:

• (i) if the use or disclosure is required by lawful authority; and/or
• (ii) if the use of disclosure relates to one or more of the prescribed ‘general permitted situations’ under the Privacy Act 1988 (Cth) (“Privacy Act”), including, but not limited to, a serious and imminent threat to somebody's life or health, or if it is reasonably necessary for law enforcement.

 When marketing to you, your personal information may be used or disclosed for our own purposes. You may opt out of Aligned Living’s direct marketing to you. Aligned Living’s direct marketing materials will explain how to you can do this.

Protection of information:

We will take reasonable steps to ensure that the information we hold about you is relevant, accurate, up-to-date and complete. We take reasonable and practicable steps to protect your personal information from loss, misuse, modification, disclosure, interference, or unauthorised access.

When your personal information is no longer required for the purposes for which it was collected, we will take all reasonable and practicable steps to de-identify or destroy the information in a secure manner.

Sale of the business:

If Aligned Living merges with, or is acquired by, another business, or sells all or a portion of its assets, your personal information may be disclosed to our advisers and any prospective purchaser’s adviser and may be among the assets transferred. However, personal information will always remain subject to this Privacy Policy.

Accessing your personal information:

In accordance with relevant Australian Privacy Principles, you can request that we provide you with access to information we hold about you. You can contact us by submitting a request by writing to the email address below. If we are able to, we will action your request within a reasonable time frame following receipt of your request.

Correcting your personal information:

You can request that we correct any personal information we hold about you, that is out-of-date, incorrect, incomplete, or misleading. You can contact us by submitting a request in writing to our email address hello@alignedlivinghub.com. If we are able to, we will action your request within a reasonable time frame following receipt of your request. We may decline a request to correct the personal information in circumstances prescribed by the Privacy Act as amended from time to time.

Contact us about your privacy:

If you require further information about this Privacy Policy, Aligned Living's management of your personal information, or if you think we may not have complied with any aspect of this Privacy Policy, please contact us at the address set out below:

hello@alignedlivinghub.com

For information about privacy generally, or if your concerns are not resolved to your satisfaction, you can contact the Office of the Australian Information Commissioner on 1300 363 992.

By purchasing the online products, you are hereby agreeing to the Aligned Living Privacy Policy, and any other terms and conditions that appear in, or are linked to, the Aligned Living website.